USA -- A flat rate of $8 is charged for all orders no matter the weight. All orders over $100 ship FREE. All orders ship via USPS Priority b/c it is the fastest/safest way to get you your goods. All orders should ship within 5 days of placement and delivery takes 3-6 days depending on where you live. Most of the time your order will get to you within 5 business days of placing your order. We are not responsible for any lost, stolen, or damaged shipments, all of these claims must made with USPS.
International -- We ship internationally using USPS First Class International. Shipping rates start at $20. All orders ship within 5 days of placement and delivery takes 7-15 days depending on where you live. Additional duties may apply to your package once it has entered your country, DURKL is not responsible for these additional fees. Customs law differs from country to country, so in some cases orders may get caught and inspected by customs which delays delivery. We are not responsible for any lost, stolen, or damaged shipments, all of these claims must be made with the shipping carrier.
RETURNS & EXCHANGES
We are always happy to get your what you want, unfortunately our stuff sells out fast so we need to process returns/exchanges quickly in order to get you what you want. We accept returns and exchanges for 15 days after you receive your order. Please notify us about an exchange within 15 days after order date by emailing firstname.lastname@example.org and explaining your request.
PLEASE NOTE: we do not accept returns on SALE / DISCOUNT items.
You must do the following to ensure proper and prompt service:
* Return the item in its original form (unworn and all original tags attached) with a copy of the original receipt.
* Include a note explaining what you want to do...exchange or refund.
* Ship the merchandise back to our warehouse with "ATTN: RETURNS" on the address.
* We reserve the right to refuse returned merchandise if it is lacking sufficient information or if it appears to have been worn or used.
durkl.com uses secure processing called SSL Encryption Technology, which is the industry standard for processing sensitive private information online. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet. When information is being transmitted securely you will notice your browser's URL changes from HTTP to HTTPS. The "S" stands for Secure.
Any information that DURKL collects is for internal use only. Credit Card information is not saved. Signing up for our newsletter is optional, and will inform you of all sales, events, new products etc. All these communications will come equipped with an opt-out feature. Your information is secured and encrypted with the Secure Socket Layer Software.
COPYRIGHT & TRADEMARKS
All the original products and content on our website (www.durkl.com) is property of DURKL LLC.
If you have any questions email email@example.com